Terms of Use

Please read these Terms and Conditions carefully before using the Nearby Bakes website or placing an order. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use the website.

1. Introduction

Nearby Bakes is a curated online platform that connects customers with trusted home bakers and local bakeries. Nearby Bakes acts as a marketplace facilitator and does not itself bake or manufacture products unless explicitly stated.

2. Definitions

• "Platform" refers to the Nearby Bakes website
• "User", "You" refers to any person accessing or placing an order through the platform
• "We", "Us", "Our" refers to Nearby Bakes
• "Baker" or "Partner" refers to independent home bakers or bakeries listed on the platform
• "Product" refers to baked goods listed on the platform
• "Order" refers to a confirmed purchase made through the platform

3. Eligibility to Use

By using this website, you confirm that:

• You are legally capable of entering into a binding contract under Indian law
• The information you provide is accurate and complete

4. Nature of Services

• Nearby Bakes is a marketplace, not the seller of products
• Products are freshly prepared and made to order by independent bakers
• Availability, pricing, and preparation are subject to baker capacity

5. Ordering and Confirmation

• Orders must be placed at least 2 days in advance, unless stated otherwise
• Order confirmation is sent via email or SMS
• An order is considered confirmed only after successful payment
• Once confirmed, orders cannot be modified unless explicitly allowed

6. Pricing and Payment

• All prices are displayed in Indian Rupees
• Prices may vary based on customization and baker pricing
• Full payment must be made at the time of placing the order
• Payments are processed through secure third-party payment gateways
• Nearby Bakes does not store card or banking details

7. Cancellations and Refunds

Cancellations and refunds are governed by our Cancellation and Refund Policy, which forms an integral part of these Terms. Due to the customized and perishable nature of products:

• Same-day cancellations are not permitted
• Cancellations up to 24 hours before pickup may attract a cancellation fee
• Refunds, if applicable, are processed as per policy

8. Delivery and Pickup

• Pickup or delivery timelines are indicative and may vary
• Responsibility for timely preparation lies with the baker
• Nearby Bakes is not liable for delays caused by factors beyond control
• Risk and responsibility pass to the customer upon pickup or delivery
• Failed pickups due to incorrect details or unavailability may be treated as completed orders

9. Product Representation

• Images displayed on the platform are for reference only
• Final product appearance may vary based on customization and baker style
• Minor variations do not qualify for refunds

10. User Responsibilities

You agree:

• Not to misuse the platform
• Not to provide false or misleading information
• Not to resell products purchased via Nearby Bakes
• To communicate respectfully with bakers and support staff

11. Intellectual Property

All content on the website including text, logos, design, and images is the property of Nearby Bakes and may not be copied, reproduced, or used without prior written consent.

12. Third-Party Links

The platform may contain links to third-party websites. Nearby Bakes is not responsible for their content, policies, or practices.

13. Limitation of Liability

• Nearby Bakes shall not be liable for indirect, incidental, or consequential damages
• Liability, if any, shall be limited to the amount paid for the order
• We are not responsible for food-related allergies unless explicitly communicated and confirmed

14. Force Majeure

Nearby Bakes shall not be held liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, technical issues, or government restrictions.

15. Modifications to Terms

Nearby Bakes reserves the right to modify these Terms at any time without prior notice. Continued use of the platform constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Courts in India shall have exclusive jurisdiction.

17. Contact Information

For any queries related to these Terms, you may contact us at: